Delete your StockedUp account

Last updated 20 October 2026

You can delete your StockedUp account in the app, or by email if you cannot use the app. StockedUp is operated by Statistical Edge Ltd, company number 16277247, registered office 124 City Road, London EC1V 2NX.

In the app

Open StockedUp, sign in, and go to Settings → Delete account.

By email

If you cannot use the app, email support@statisticaledge.co.uk. Include the email address on the account and say that you want it deleted. We may ask you to confirm that you control that address. You do not need to reinstall the app. We complete a deletion request within one month.

What we delete

We delete the account and its profile. If you are the only owner of a venue, we delete that venue’s data. If the venue has another owner, we delete your account and leave the venue with them.

What we keep

We keep the billing and tax records the law requires us to keep, for 6 years from the end of the relevant accounting period, or longer where tax law requires it. Stripe keeps the payment record it processed. More detail is in the privacy policy.

Subscription

Deleting the account cancels any active subscription. You will not be charged again. Because the account is deleted, access ends when deletion is completed, including any time left in the current period. We do not refund that unused time unless the law requires it. If you want to keep access until the period ends, cancel on the billing page instead of deleting the account.